Question 1

What is eSIM?

Accepted Answer

eSIM (Embedded SIM) is an electronic SIM built into your device. You don't need a physical SIM card, just scan a QR code to activate. eSIM helps you switch carriers easily and is convenient when traveling internationally.

Question 2

Which devices support eSIM?

Accepted Answer

Most new devices support eSIM such as iPhone XS/XR and later, Samsung Galaxy S20 and later, Google Pixel 3 and later, iPad Pro (2018+), Apple Watch Series 3+. You can check in your device Settings.

Question 3

How to install eSIM?

Accepted Answer

After purchasing eSIM, you will receive a QR code via email. Go to Settings > Cellular (iPhone) or Settings > Connections (Android) > Add eSIM > Scan QR code. Activation takes about 1-2 minutes.

Question 4

Can I use eSIM and physical SIM at the same time?

Accepted Answer

Yes, most Dual SIM devices allow you to use eSIM and physical SIM simultaneously. You can choose which line to use for calls, messages, and data.

Question 5

Does eSIM expire?

Accepted Answer

Yes, each eSIM package has different validity periods (7 days, 15 days, 30 days). The validity starts when you activate the eSIM, not from purchase. After expiration, the eSIM will stop working.

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